Chief of Staff Job at Auxia, Palo Alto, CA

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  • Auxia
  • Palo Alto, CA

Job Description

Auxia is building the Agentic Customer Journey Orchestration Platform , redefining how enterprises activate, engage, and retain their customers through intelligent, adaptive AI systems. Backed by $23.5M in funding from top-tier investors — VMG Technology Partners, Stage 2 Capital, and MUFG Innovation Partners — we’re on a mission to make every enterprise truly intelligent.

Our founders, Sandeep Menon (ex-VP Marketing, Google) and Ravi Desu (ex-Global Engineering Lead, WhatsApp Payments @ Meta) , are building Auxia with the same ambition and technical excellence that powered global platforms used by billions. Learn more about our vision here and here .

Today, Auxia powers 3B+ daily events , 6,500 queries per second , and 250M+ decisions per day , helping global enterprises like DOCOMO, Mercari, Atlassian and MUFG unlock the full potential of their first-party data.

What You’ll Do

  • Drive partnerships, set up the marketing, sales, and GTM functions as we scale our product
  • Work hand-in-hand with Product and Engineering to set comprehensive product strategy and goals for company performance, with efficient mechanisms for measurement
  • Own complex operational processes, including product analytics, company OKRs, financial management and reporting, hiring, and support for future rounds of fundraising

What You Bring

  • 3+ years of work experience in an operator role at an early stage startup, management consulting, investment banking, private equity, business operations, or related field
  • Strong data analysis skills – working with statistical tools to identify, analyze, and interpret patterns and trends in complex data sets (e.g. SQL, Python, etc)
  • Excellent written and oral communication skills
  • Thrives in ambiguity, ownership mindset, and willing to ‘get your hands dirty’ outside of the scope of your role (e.g. Product, data science, etc)

Why Auxia

Impact - Be at the forefront of Agentic AI, driving the evolution of enterprise personalization — from manual segmentation to self-learning systems.

Influence - Work directly with Auxia’s founders and leadership team, alongside ex-Google, Meta, and Lyft engineers. Your insights will shape both our roadmap and the future of enterprise AI.

Work Environment

  • 100% Onsite, Palo Alto (5 days/week) – because innovation thrives in collaboration.
  • Fast-moving, research-driven environment where ideas turn into production within weeks.
  • A team that believes in freedom with accountability — great minds solving hard problems, together.

Diversity, Equity & Inclusion - At Auxia, we are committed to building a workplace that celebrates diversity, fosters inclusion, and ensures equal opportunity. We welcome applicants from all backgrounds, regardless of race, gender, religion, age, sexual orientation, or disability.

️ Ready to Join the Journey?Auxia is not just a company — it’s a movement to make every customer interaction intelligent, adaptive, and human. If you’re driven by deep technical challenges, global impact, and the chance to build with some of the sharpest minds from Google, Meta, and Lyft, this is your next big leap.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Tags

Work experience placement,

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