Helpdesk Senior Associate-Portuguese Job at NTT DATA, Inc., Mexico

eDRhOHJhT05ObVo3UU5MOVNZUGF6a3R1Snc9PQ==
  • NTT DATA, Inc.
  • Mexico

Job Description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Senior Associate to join our team in Guadalajara, Jalisco, Mexico.

NTT DATA, Inc. currently seeks a Help Desk Senior Associate PORTUGUESE - Full Time 

Location: Remote (candidate MUST LIVE IN GUADALAJARA)
Requirements: 

• Availability to work 45 hours per week 

• Advanced Portuguese and Spanish

• Looking to work in IT Environment 

• 6 months of experience in Customer Service 

We Offer: 

• Competitive salary 

• Grocery Tickets - 12% of base salary
• 30 days of christmas bonus
• 12 days of vacations • 50% Vacation bonus • 5 personal days per year • Medical insurance (You and your family) • Life insurance
• Dental Insurance
• Discounts with selected Optics
• Opportunity to grow in the company

Activities
• General L1 support for hardware and MS Office packages
• Advance technical support for in-house applications and developments • Answer technical support calls providing and escalating to other support groups • Provide support based on email generated requests or reports • Document troubleshooting steps and detailed description of the customer incidents and requests • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

#LI-LATAM

Helpdesk Senior Associate - Portuguese

Job Tags

Full time, Live in,

Similar Jobs

Maxion Corp

Virtual Data Entry Clerk Job at Maxion Corp

 ...Join Our Team as a Work-From-Home Data Entry Research Panelist! Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skills and backgrounds whether youve been an administrative... 

Federal Reserve Bank (FRB)

Research Associate Job at Federal Reserve Bank (FRB)

 ...Federal Reserve Bank of St. Louis The St. Louis Fed hires several Research Associates each year. Start dates for this search are in the...  ...a flexible work environment where you can find balance: Medical (4 options), Prescription, Dental (3 options), and Vision... 

FocusKPI Inc.

UX Researcher Job at FocusKPI Inc.

FocusKPI is looking for a User Researcher to join one of our clients, a high-tech SaaS company. The client is seeking a UX Researcher to join a cross-disciplinary team of product managers, designers, user researchers, writers, and software engineers, with the goal... 

Intellectt INC

IT Inventory Clerk (Excel / Data Entry) Job at Intellectt INC

 ...Job Overview: We are looking for an entry-level IT Inventory Clerk to help track and update IT equipment details in a hospital. This...  ...Key Responsibilities: Record IT asset information (computers, printers, servers, networking equipment) in Excel . Update... 

Rustman Agency

Customer Service & Sales Representative Job at Rustman Agency

 ...We are seeking friendly, motivated, and service-oriented individuals to join our team as Customer Service & Sales Representatives. This remote, 1099 independent contractor position...  ...from prospective clients Conduct virtual or phone consultations to identify client needs...