Medical Office Specialist II Job at Community Healthcare Network, Jamaica, NY

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  • Community Healthcare Network
  • Jamaica, NY

Job Description

Community Healthcare Network is seeking for a Full-Time Medical Office Specialist who will be a multi-functional position and is a key member of the health team.

Job Function

Responsibilities include, but are not limited to:

  • Greet patients and provide basic orientation to the center and all available services.
  • Check-in and screen all patients to determine their insurance.
  • Obtain accurate and complete personal information from the patient as required for registration and enters into the Practice Management System (PMS).
  • Monitors the ECW office visits screen to assure patients are processed and checked out timely.
  • Verify patients’ insurance. Performs a financial assessment of all new patients and reassessment of established patients on a six-month basis, as needed. Assists in the preparation of applications for public entitlements and facilitates the approval process. Assists with re-certification, as needed.
  • Keeps track of appointment schedules, makes and confirms patient appointments and follows up on missed appointments and documents in the PMS system.
  • Collects co-payment fees, tracks payments and open balances.
  • Responds to written and telephone inquiries regarding billing information, researches accounts for incorrect charges, missing cash payments, corrects financial levels and adjusts accounts to reflect changes.
  • Answer multiple telephone calls appropriately and follows up on return calls.
  • Assists with data collection and report preparation.
  • Maintains inventory of the equipment stock and supplies.
  • Scanning of medical records documentation/reports.

What We Look For

  • High School diploma or equivalent

Job Tags

Full time, Work at office,

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